Firm-level governance
The quality of corporate governance – the system of rules and practices by which companies are directed and managed – is critical in a well-functioning market economy. Firms that have better governance and management practices are significantly more productive than equivalent firms with weaker governance. The quality of governance varies greatly across companies in the EBRD regions, tending to be higher in foreign-owned firms and companies that face stronger product market competition. Firm-level practices and the quality of economic and political institutions at national level both need to evolve in order to ensure that company directors and managers maximise firm value. In particular, weak governance at national level will make owners reluctant to delegate the running of their companies to professional managers.
Introduction
Governance at firm level is all about the rules, practices and processes that determine the relationships between shareholders, the board of directors, senior managers and other employees. A firm constitutes a partnership between outside investors, who contribute financial capital, and the company’s management and employees, who operate the firm and contribute human capital.1 A successful company will require both types of capital and use formal arrangements to combine the two in an efficient manner. Good governance practices can help to align the incentives and interests of companies’ owners, management and employees, thereby helping to solve the “agency problem” that arises from the separation of firms’ ownership and control.2
Governance at firm level
Firms’ shareholder value
Corporate governance is generally defined as the system of rules, practices and processes by which companies are directed and controlled. These formal arrangements determine the manner in which the owners and shareholders of a company interact with its board (which typically includes non-executive and independent directors, in addition to managers), as well as governing interaction between the board and the managers responsible for running the company.
A broader take on corporate governance
However, it is often suggested that firms should adopt a more inclusive perspective on governance, looking beyond shareholder value. The concept of “stakeholder value”, for instance, takes account of the interests of all stakeholders in a company, including workers, customers and suppliers, as well as environmental issues. Indeed, it is worth noting that shareholders themselves may have objectives other than the maximisation of profits.5 Where the various objectives embedded in stakeholder value contradict each other (for instance, when it comes to the maximisation of profits and customers’ right to privacy), managers may face difficult trade-offs.
Good corporate governance in practice
When companies reach a certain size and need to raise capital outside their close-knit network of initial shareholders and founders, or when the business becomes more complex, more formal governance arrangements are required. This is especially true of situations where external finance takes the form of equity investment.
Minimising the costs of agency
A firm’s corporate governance structure should be designed to minimise the costs that are associated with misalignment between the interests of owners and managers.7 For instance, senior managers may seek to maximise their own wealth, prioritising short-term objectives (such as next year’s profits) at the expense of shareholders, who may take a longer-term view and place greater emphasis on R&D, for instance.
Corporate governance across the EBRD regions
The EBRD conducts regular assessments of the legal frameworks that shape corporate governance in the economies where it invests. These assessments cover the quality of the legal framework in place (including voluntary codes), as well as the extent to which the country’s institutions (courts and regulators, for example) are able to enforce legislation. In order to test the effectiveness of such frameworks and alignment with best practices, this analysis also includes a review of the corporate governance disclosures of the 10 largest companies in each jurisdiction.
Measuring the quality of management practices
How does good governance at firm level translate into increases in the value of firms on a day-to-day basis? And given the benefits of good governance, why do owners of successful businesses often find it hard to adopt sound corporate governance practices?
Measuring the use of senior managers’ time
Senior managers – typically the CEO, although official titles vary across firms – also answered questions on how many meetings they had with suppliers, other senior managers and employees involved in production activities in a typical week, how many people attended those meetings and how long those meetings took. Research shows that CEOs’ answers to such questions can be used to ascertain their leadership style – that is to say, whether they are “managers”, who primarily implement specific tasks or monitor their implementation, or “leaders”, who foster organisational alignment and improve communication between various stakeholders.12
Positive correlation between national corporate governance frameworks and the quality of firms’ management
The quality of firms’ management varies greatly across countries. In countries with stronger legislative guidelines regarding corporate governance and countries where listed firms follow such guidelines, as reflected in the EBRD’s Corporate Governance Sector Assessment scores, firms also tend to score more highly in terms of management practices. A similar relationship can be observed for senior managers’ use of time. These correlations are stronger for listed companies, which tend to have larger and more complex operations.
Quality of management varies significantly within individual economies
The quality of firms’ management also varies significantly within each individual country, particularly in emerging markets. Indeed, more than 80 per cent of total variation in the quality of management across firms cannot be explained by differences between countries or sectors (see Chart 3.2; manufacturing firms tend to have better management practices than firms in the services sector). Around half of all intra-country and intra-sector variation in management practices can be explained by firm size, as larger businesses tend to have more formal arrangements governing the setting of targets, their monitoring and the management of operations, as well as having various firm-level characteristics discussed in the next subsection.
Management as a production technology
Existing studies leave little doubt as to the importance of management for firms’ performance. A survey of more than 11,000 firms from 34 countries over 15 years documents a robust positive correlation between management practices and various measures of efficiency, such as labour productivity.13 Similarly, senior managers and key employees within a firm play a major role in determining the quality of management practices and the firm’s level of performance.14 Moreover, analysis of data on firms from 30 countries in emerging Europe and Central Asia taken from the previous wave of Enterprise Surveys suggests that management practices can be more important than the introduction of new products or the importing of foreign technology when it comes to raising productivity levels in lower-income economies.15
Source: EBRD Corporate Governance Sector Assessment.
Note: Corporate governance scores (which are on a scale of 1 to 5) are based on the quality of legislation and the quality of the governance practices of the 10 largest listed companies in each country, both of which are assessed relative to international best practices. Higher scores denote superior corporate governance.
Source: Enterprise Surveys and authors’ calculations.
Note: This chart shows the shares of variance in firm-level scores for quality of management and use of senior managers’ time that are explained by different combinations of country, sector and firm size fixed effects.
Dependent variable | Sales per worker (log) | ||||||
---|---|---|---|---|---|---|---|
(1) | (2) | (3) | (4) | (5) | (6) | (7) | |
Use of time (z-score) | 0.110*** | 0.102*** | 0.092** | ||||
(0.034) | (0.035) | (0.036) | |||||
Quality of management (z-score) | 0.155*** | 0.143*** | 0.135*** | ||||
(0.016) | (0.018) | (0.018) | |||||
R&D spending (percentage of total costs) |
0.073*** | 0.058** | 0.065** | 0.056** | |||
(0.027) | (0.027) | (0.026) | (0.027) | ||||
Skilled workers (percentage of total workers) |
0.106*** | 0.096*** | 0.095*** | 0.092** | |||
(0.037) | (0.037) | (0.036) | (0.037) | ||||
Observations | 3,274 | 3,274 | 3,274 | 3,274 | 3,274 | 3,274 | 3,274 |
R2 | 0.704 | 0.705 | 0.704 | 0.704 | 0.707 | 0.706 | 0.708 |
SOURCE: Enterprise Surveys and authors’ calculations.
NOTE: Estimated using ordinary least squares. Regressions control for the logarithm of firm age, a set of dummy variables (indicating the number of employees by decile of the distribution, whether the firm is a listed company, whether it is foreign-owned and whether it is state-owned), industry fixed effects (at two-digit ISIC level) and country fixed effects. Standard errors are shown in parentheses, and *, ** and *** denote values that are statistically significant at the 10, 5 and 1 per cent levels respectively.
What explains differences in firm-level governance?
Foreign-owned firms tend to be better managed
Some of the differences that are observed in the quality of management across firms may be related to company ownership. In most countries, affiliates of multinational companies generally have better management than other firms, as parent companies often export their management styles to their foreign subsidiaries. Family-owned domestic firms, on the other hand, tend to have weaker management than other domestically owned private firms (such as listed companies or firms that are owned by private equity funds or institutional investors).20
The quality of management practices varies significantly across partially state-owned companies
Firms that are partially owned by the state also tend to score poorly in terms of senior managers’ use of time (see Table 3.2). This may be caused by poor practices in terms of the appointment of managers in such companies (see Box 3.3). The quality of management varies significantly across partially state-owned companies covered by the Enterprise Surveys, with some firms scoring highly and others scoring poorly. Easy access to funding, resulting in greater use of debt relative to equivalent private firms, may also blunt incentives to strengthen the quality of management in badly managed partially state-owned companies (see Box 3.4).
Firms with a clear strategy tend to have better management practices
Firms that have a clear written business strategy also tend to score more highly in terms of management practices (see Chart 3.7). Perhaps unsurprisingly, foreign-owned firms are more likely to have a written strategy: 66 per cent of them do (on the basis of responses to the most recent round of Enterprise Surveys), compared with 41 per cent of domestic firms. Foreign-owned firms are also twice as likely to have a board of directors: 60 per cent of them do, compared with 30 per cent of domestic companies. That being said, companies with a board of directors do not necessarily do better than other firms in terms of the quality of management. This highlights the importance of boards being able to effectively supervise management, as discussed in the previous section.
Competition helps to improve management practices
Analysis of firms participating in the Enterprise Surveys also shows that companies that are involved in international trade (either as exporters or importers) tend to have better management practices. (A total of 63 per cent of foreign-owned firms in the sample export, compared with 26 per cent of domestic firms.) In part, this reflects the higher levels of competition that are faced by firms with cross-border operations.
Favourable business environments support good management
Research suggests that business-friendly regulations (such as the right-to-work laws in the United States of America, which regulate agreements between employers and labour unions) may enable firms to adopt better management practices.25 Regression analysis finds some evidence of such effects in the EBRD regions. Domestic firms located in regions where firms tend, on average, to regard labour regulations as less of a constraint on their operations tend to be better managed (see Table 3.3 and Chart 3.8).
Professional managers do a better job than family members
Senior managers and key employees have a strong influence on firms’ management practices and performance.26 In global surveys of management practices, family-owned firms that are run by professional CEOs do better than family-owned firms where senior managers come from within the family.27 CEOs who are family members work 9 per cent fewer hours than professional CEOs at family-owned firms, according to a study of more than 1,000 firms across six countries. This difference in working hours accounts for 18 per cent of the performance gap between family-run and professionally run firms.28
Weaknesses in country-level governance impede delegation to professional managers
One reason why firms’ owners may potentially forgo the services of professional managers is low levels of trust, combined with weaknesses in the rule of law. This is because when the rule of law is weak, owners may have little recourse against rogue managers who steal from their firms or otherwise expropriate value.
Dependent variable | Quality of management (z-score) |
Use of time (z-score) | ||||
---|---|---|---|---|---|---|
(1) | (2) | (3) | (4) | (5) | (6) | |
Domestic private firm | -0.187*** | -0.118* | -0.157* | -0.127 | ||
(0.064) | (0.064) | (0.092) | (0.081) | |||
Managed by family | -0.152** | -0.137* | ||||
(0.076) | (0.076) | |||||
Partially state-owned | -0.108 | -0.116 | -0.394*** | |||
(0.121) | (0.098) | (0.143) | ||||
Strategy | 0.216*** | 0.041 | 0.059 | |||
(0.047) | (0.055) | (0.066) | ||||
Board | 0.070 | 0.080** | 0.059 | |||
(0.052) | (0.041) | (0.064) | ||||
Experienced senior manager | 0.031 | 0.033 | -0.095 | |||
(0.039) | (0.042) | (0.064) | ||||
Not credit-constrained | -0.032 | -0.034 | 0.070 | |||
(0.035) | (0.059) | (0.091) | ||||
Exporter | 0.104*** | 0.018 | 0.120 | |||
(0.037) | (0.058) | (0.094) | ||||
Importer | 0.178*** | 0.023 | -0.079 | |||
(0.042) | (0.072) | (0.101) | ||||
Part of a group of companies | 0.070 | 0.133*** | 0.190* | |||
(0.049) | (0.051) | (0.109) | ||||
Observations | 6,170 | 6,170 | 3,124 | 3,124 | 1,101 | 1,101 |
R2 | 0.116 | 0.143 | 0.102 | 0.107 | 0.144 | 0.155 |
SOURCE: Enterprise Surveys and authors’ calculations.
NOTE: Estimated using ordinary least squares. Regressions control for the logarithm of the number of employees, the logarithm of firm age, whether or not the firm is a listed company, industry fixed effects (at two-digit ISIC level) and country fixed effects. The base category is foreign-owned firms. Standard errors are reported in parentheses, and *, ** and *** denote values that are statistically significant at the 10, 5 and 1 per cent levels respectively.
Source: Enterprise Surveys and authors’ calculations.
Source: Enterprise Surveys and authors’ calculations.
Source: Enterprise Surveys and authors’ calculations.
Source: Enterprise Surveys and authors’ calculations.
Source: Enterprise Surveys and authors’ calculations.
Note: Based on the estimates reported in Table 3.2. Hollow bars denote effects that are not significant at the 5 per cent level.
Source: Enterprise Surveys and authors’ calculations.
Note: Estimates are based on regressions similar to those reported in Table 3.3 and are significant at the 5 per cent level. Regions with high levels of competition are those where the percentage of firms that report having at least 10 competitors exceeds the median across all regions. Regions where labour market regulations are less of an obstacle are those where the extent to which labour market regulations are regarded as an obstacle is, on average, less than or equal to the median across all regions.
Dependent variable | Quality of management (z-score) | Use of time (z-score) | |||||
---|---|---|---|---|---|---|---|
(1) | (2) | (3) | (4) | (5) | (6) | (7) | |
Domestic private firm | -0.187*** | -0.180*** | -0.157* | -0.153* | |||
(0.064) | (0.065) | (0.092) | (0.091) | ||||
Partially state-owned | -0.108 | -0.089 | -0.385*** | -0.385** | |||
(0.121) | (0.108) | (0.148) | (0.151) | ||||
Managed by family | 0.049 | -0.152** | -0.158** | ||||
(0.043) | (0.076) | (0.074) | |||||
Competition (regional average) |
0.093*** | 0.114* | 0.014 | -0.042 | |||
(0.033) | (0.064) | (0.039) | (0.095) | ||||
Favourable labour regulations (regional average) |
0.082 | 0.205*** | -0.086 | -0.021 | |||
(0.098) | (0.067) | (0.060) | (0.123) | ||||
Observations | 6,170 | 6,170 | 2,448 | 3,124 | 3,124 | 1,101 | 1,101 |
R2 | 0.116 | 0.122 | 0.115 | 0.099 | 0.103 | 0.144 | 0.145 |
SOURCE: Enterprise Surveys and authors’ calculations.
NOTE: Estimated using ordinary least squares. Regressions control for the logarithm of the number of employees, the logarithm of firm age, whether or not the firm is a listed company, industry fixed effects (at two-digit ISIC level) and country fixed effects. Competition is measured as the average percentage of firms operating in the same subnational region that report having at least 10 competitors. Standard errors are reported in parentheses, and *, ** and *** denote values that are statistically significant at the 10, 5 and 1 per cent levels respectively.
Dependent variable | Professional manager | Time use score | ||
---|---|---|---|---|
(1) | (2) | (3) | (4) | |
High trust (region with above-median trust) |
0.029** | |||
(0.013) | ||||
High trust * delegation-intensive industry |
0.031** | |||
(0.015) | ||||
High trust * non-delegation-intensive industry |
0.026 | |||
(0.023) | ||||
Professional manager | 0.278*** | |||
(0.103) | ||||
Professional manager * low trust |
0.022 | |||
(0.174) | ||||
Professional manager * high trust |
0.393*** | |||
(0.076) | ||||
Number of observations | 1,873 | 1,873 | 563 | 563 |
R2 | 0.090 | 0.090 | 0.209 | 0.214 |
SOURCE: Enterprise Surveys and authors’ calculations.
NOTE: Estimated using ordinary least squares. Regressions control for the logarithm of the number of employees, the logarithm of firm age, industry fixed effects (at two-digit ISIC level) and country fixed effects. Subnational regions are divided into high-trust and low-trust regions on the basis of the percentage of respondents in Gallup World Polls who believe that others can be trusted. The list of delegation-intensive industries that has been used for this analysis is taken from Bloom et al. (2012). Standard errors are reported in parentheses, and *, ** and *** denote values that are statistically significant at the 10, 5 and 1 per cent levels respectively.
Learning about good governance and management practices
Learning from other parts of the firm
The analysis of the quality of management that is reported in Table 3.2 suggests that managers who work for a firm that forms part of a wider group of companies tend to make better use of their time. This suggests that managers can learn about good practices from each other.
Movement of managers facilitates dissemination of management practices
Firms can also learn from each other through repeated business interactions with suppliers and customers and as a result of managers moving from one firm to another. Importantly, managers often move across industries. For instance, US data suggest that it is fairly common for managers to move from the production of machinery and equipment to the production of fabricated metal products, supporting the dissemination of good management practices across industries.
Conclusion
This chapter has discussed the importance of corporate governance and examined the ways in which shareholders, companies’ boards and managers can work together to maximise the value of firms. The discussion has drawn on the novel Corporate Governance Sector Assessment conducted by the EBRD, as well as a wealth of firm-level data on management practices and the use of senior managers’ time that has been collected as part of the latest wave of Enterprise Surveys.
Improvements in governance can be regarded as a relatively low-cost and low-risk way of improving companies’ performance by increasing the efficiency with which physical capital, human capital and material inputs are combined to produce goods and services. The EBRD’s Corporate Governance Sector Assessment points to several priority areas in terms of boosting the quality of corporate governance in the EBRD regions.
For instance, companies need to be organised in a way that enables boards to effectively supervise decisions taken by management. Having an engaged board of directors and establishing an audit committee comprising independent non-executive directors can go a long way towards ensuring proper disclosure of information and overcoming any frictions that may arise as a result of an imperfect flow of information from managers to directors to shareholders. Moreover, in many countries the enforcement of legislation relating to corporate governance has been found to be relatively weak.
In countries that score more highly in terms of the EBRD’s Corporate Governance Sector Assessment, firms tend to have better management practices and firms’ CEOs tend to make better use of their time. Foreign-owned firms tend to set the standard in the EBRD regions when it comes to the quality of management. Firms that are exposed to greater competition in product markets (including firms that operate internationally) also tend to have superior governance, as do firms that operate in regions with more business-friendly labour regulations.
It is important to emphasise that there is no one ideal corporate governance system that suits all countries. Successful market economies such as the United States of America, Germany and Japan have very different corporate governance procedures. What they do have in common, however, is significant legal protection for investors, which allows the development of external financing mechanisms. In contrast, weak governance at national level will make owners reluctant to delegate the running of their companies to professional managers.
Recent thinking in the area of corporate governance emphasises that companies should look beyond shareholders and consider the broader interests of stakeholders such as employees and customers. This new approach to corporate governance, which aims to maximise stakeholder value, rather than just shareholder value, should help to create more sustainable and inclusive economies. This could, for instance, involve the monitoring of non-financial outcomes, such as greenhouse gas emissions (see the discussion in Chapter 4), and the establishment of links between those outcomes and managers’ remuneration.
Box 3.1. EBRD Corporate Governance Sector Assessment
The EBRD’s Legal Transition Team carries out regular Corporate Governance Sector Assessments. These assessments are designed to measure the quality of corporate governance legislation and the effectiveness of its implementation as evidenced by companies’ disclosures. They also take account of the ability of a country’s institutions (such as courts and regulators) to sustain high-quality corporate governance. The analytical grid that has been developed for the assessment of governance frameworks is based on internationally recognised best practice benchmarks (including the OECD’s Principles of Corporate Governance and governance methodologies applied by development finance institutions such as the International Finance Corporation and the World Bank).
Box 3.2. Counting on the state to provide jobs?
This box explores people’s expectations regarding the role played by the state in terms of the provision of jobs, using data from the 2018 OeNB Euro Survey conducted by Austria’s central bank. The sample for that survey comprised 1,000 individuals in each of the following 10 economies: Albania, Bosnia and Herzegovina, Bulgaria, Croatia, the Czech Republic, Hungary, North Macedonia, Poland, Romania and Serbia.
Source: OeNB Euro Survey and authors’ calculations.
Note: Survey respondents were asked who should be responsible for supplying people with work and were given five options: “primarily the state”; “primarily the private sector”; “shared responsibility between the state and the private sector”; “it does not matter, as long as the task is performed to a satisfactory standard”; and “don’t know”. Respondents who replied “don’t know” or declined to answer have been excluded when calculating percentages.
Box 3.3. Corporate governance in state-owned enterprises: best practices and reality
The quality of corporate governance is of great importance for state-owned firms, which have a significant impact on the rest of the economy through their activities. For example, a recent report found that poor management at EPS, a state-owned electricity company in Serbia, was the cause of a strong decline in its production levels, significantly impairing the economic growth of the entire country.36 Indeed, the efficiency of state-owned utility companies can have a major impact on the quality and cost of infrastructure used by other firms.
Box 3.4. State ownership and firm leverage
In countries with good general governance and strong protection for creditors, creditworthy firms will find it relatively easy to attract bank funding. Indeed, there is a large body of literature showing that stronger legal systems with better legal protection for creditors and minority shareholders will have a positive causal impact on the size of a country’s financial system.41 Firms can then use debt to supplement their internal financial resources where those resources are not sufficient to fund all investment projects with a positive net present value.
Dependent variable | Leverage (current and non-current liabilities over total assets) | |||
---|---|---|---|---|
Sample | All firms | Nationalised/privatised firms | ||
(1) | (2) | (3) | (4) | |
State control | 0.047*** | 0.015** | 0.023* | |
(0.007) | (0.007) | (0.013) | ||
State control (after nationalisation) | -0.007 | |||
(0.019) | ||||
State control (before privatisation) | 0.060*** | |||
(0.023) | ||||
Firm characteristics | No | Yes | Yes | Yes |
Firm fixed effects | No | No | Yes | Yes |
Country * sector * year fixed effects | Yes | Yes | No | No |
Country * year fixed effects | No | No | Yes | Yes |
Sector * year fixed effects | No | No | Yes | Yes |
R2 | 0.210 | 0.252 | 0.075 | 0.098 |
Adjusted R2 | 0.163 | 0.206 | 0.069 | 0.088 |
Number of observations | 155,237 | 142,299 | 1,659 | 1,659 |
Number of firms | 30,416 | 28,224 | 225 | 225 |
Source: Aminadav and Papaioannou (2019) and authors’ calculations.
Note: Estimated using ordinary least squares. Standard errors are clustered at firm level, and *, ** and *** denote values that are statistically significant at the 10, 5 and 1 per cent levels respectively. Specifications 2 to 4 also control for firm tangibility, profitability, non-debt tax shields and total assets. “Within R2” is reported for specifications 3 and 4.
Box 3.5. Sourcing of inputs and contract enforcement
The quality of legal institutions not only affects firms’ internal organisation; it also affects firms’ boundaries and sourcing decisions. When firms cannot enforce contracts with suppliers because enforcement costs are prohibitively high or judges make poor decisions, sourcing inputs becomes costlier.
Source: World Bank Doing Business reports, Enterprise Surveys and authors’ calculations.
Note: The share of material inputs in total costs on the vertical axis represents residuals after taking account of firms’ size and sector and other observable characteristics in the regression analysis. The cost of enforcing contracts is derived from the World Bank’s Doing Business reports.
Box 3.6. Governance and foreign investment
Cross-border asset holdings such as portfolio equity investment and foreign direct investment can help to diversify investment risks, channel finance towards opportunities with higher expected returns and contribute to the diffusion of technology and skills. However, levels of cross-border asset holdings are lower than the international capital asset pricing model and other economic models would suggest. This well-documented fact is known as “equity home bias”.
Source: Lane and Milesi-Ferretti (2017) and authors’ calculations.
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